ElectricSpins Casino Privacy Policy

At Electric Spins, we are fully committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you access the ElectricSpins Casino platform at www.electricspins.com. By using our services, you acknowledge that you have read and understood how we handle your personal data. We operate under the jurisdiction of the UK Gambling Commission (account number 58267), and our practices comply with applicable data protection legislation, including the UK GDPR.

Who We Are

Our Electric Spins online casino is owned and operated by Broadway Gaming Ireland DF Limited, a member of the Broadway Gaming Group, registered in the Republic of Ireland. We are responsible for your personal data as the data controller. If you have any questions about how ElectricSpins handles your data, you can reach our support team at support@bgdfbrands.com or via live chat, available 24/7 on our platform.

Information We Collect

When you register and use Electric Spins Casino, we may collect the following categories of personal information:

• Full name, date of birth, and contact details (email address, phone number)
• Residential address and proof of identity documents
• Payment information, including details related to Visa Debit, Mastercard Debit, PayPal, and Apple Pay
• Account login credentials and session information when you use the ElectricSpins Casino login
• Transaction history, including deposits (minimum £10), withdrawals, and bonus usage
• Gaming activity across all 500+ games, jackpot slots, scratch cards, and instant games
• Device and technical data when you access our platform via desktop, mobile browser, or mobile app
• Communications you send us through email or live chat support

How We Use Your Information

At ElectricSpins, we use the data we collect for clearly defined purposes. We do not use your information beyond what is necessary to operate our services lawfully and effectively. Our use of your personal data includes the following:

• Creating and managing your player account on our Electric Spins platform
• Processing deposits, withdrawals, and verifying payment methods in accordance with our Electric Spins casino terms and conditions
• Administering bonuses and promotions, including the welcome bonus, daily free spins, monthly cashback, and Electric Spins Loyalty Points
• Fulfilling our regulatory obligations under our UK Gambling Commission licence, including identity verification and responsible gambling checks
• Detecting and preventing fraud, money laundering, and underage gambling
• Providing and improving the Electric Spins mobile app experience across Android, iOS, and Windows devices
• Sending you relevant account notifications, promotional communications (where you have given consent), and customer support responses
• Analysing user behaviour to improve site performance and personalise your experience

Legal Basis for Processing

We process your personal data only where we have a valid legal basis to do so under applicable data protection law. At Electric Spins, the legal bases we rely on include:

• Contractual necessity — processing required to provide you with our casino services, process payments, and manage your account
• Legal obligation — processing required to comply with our regulatory and licensing obligations
• Legitimate interests — fraud prevention, security monitoring, and service improvement
• Consent — where you have explicitly agreed to receive marketing communications or we process data for specific purposes requiring your opt-in

Cookies and Tracking Technologies

Our ElectricSpins Casino website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse platform performance. We use both essential cookies necessary for the site to function and optional analytics or marketing cookies. You may manage your cookie preferences through our cookie consent tool. Please note that disabling certain cookies may affect your ability to use specific features, including the Electric Spins casino login process.

Sharing Your Information

We do not sell your personal data to third parties. However, at Electric Spins, we may share your information with carefully selected partners and service providers where necessary to deliver our services. These may include:

• Payment processors and financial institutions handling transactions via Visa, Mastercard, PayPal, and Apple Pay
• Game providers such as IGT, NetEnt, Eyecon, NextGen Gaming, and Microgaming operating on the Dragonfish network
• Identity verification and KYC service providers required by our licensing obligations
• Regulatory authorities, including the UK Gambling Commission, when required by law
• IT infrastructure and hosting service providers who support our ElectricSpins platform operations

All third parties we engage with are required to handle your data securely and in accordance with applicable data protection legislation.

Data Retention

We retain your personal data for as long as your account is active or as required to fulfil our legal and regulatory obligations. Under UK gambling regulations, we are typically required to retain transaction and account records for a minimum of five years following account closure. When your data is no longer required, we securely delete or anonymise it.

Your Rights

As a user of our Electric Spins online casino, you have the following rights regarding your personal data under UK GDPR:

• Right of access — you may request a copy of the personal data we hold about you
• Right to rectification — you may ask us to correct inaccurate or incomplete data
• Right to erasure — in certain circumstances, you may request that we delete your data
• Right to restrict processing — you may ask us to limit how we use your data
• Right to data portability — you may request your data in a structured, machine-readable format
• Right to object — you may object to processing based on legitimate interests or for direct marketing purposes
• Right to withdraw consent — where processing is based on your consent, you may withdraw it at any time

To exercise any of these rights, please contact us at support@bgdfbrands.com. We will respond to your request within one calendar month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data appropriately.

Data Security

At ElectricSpins, we implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include SSL encryption, secure server infrastructure, and access controls. While we take all reasonable steps to safeguard your information, no online transmission is entirely risk-free, and we encourage you to use strong, unique zfG4a8we#UHEbz6ws for your Electric Spins Casino account.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or data practices. When we make significant changes, we will notify you through our platform or via the email address associated with your account. We encourage you to review this policy periodically. Continued use of our ElectricSpins services following any update constitutes your acceptance of the revised terms.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your data at Electric Spins Casino, please do not hesitate to get in touch. You can contact our support team via live chat (available 24/7) or by emailing us at support@bgdfbrands.com. We are here to help and committed to resolving any privacy-related concerns promptly and transparently.