ElectricSpins Terms and Conditions

Welcome to Electric Spins, the online casino operated by Broadway Gaming Ireland DF Limited, a member of the Broadway Gaming Group, registered in the Republic of Ireland. By accessing or using our platform at electricspins.com, you agree to be bound by these terms and conditions in their entirety. Please read this document carefully before registering an account or placing any bets. If you do not accept these terms, you must not use our services.

1. About Us and Regulatory Information

At Electric Spins, we operate under a licence issued by the UK Gambling Commission (account number 58267), which authorises us to provide remote gambling services to players in Great Britain. We primarily serve players in the United Kingdom and the Republic of Ireland. Our services are available in English, and we process transactions in GBP and EUR. These ElectricSpins casino terms and conditions, together with our Privacy Policy and any additional rules applicable to specific games or promotions, constitute the entire agreement between you and us.

2. Eligibility and Account Registration

To use our Electric Spins online casino services, you must meet the following eligibility requirements at all times:

• You must be at least 18 years of age.
• You must be physically located in a jurisdiction where online gambling is legal.
• You must not be registered on any self-exclusion list, including GamStop.
• You may hold only one registered account with us — duplicate accounts are strictly prohibited.
• You must provide accurate, truthful, and up-to-date personal information during registration.

We reserve the right to verify your identity at any time. Failure to provide satisfactory documentation may result in the suspension or permanent closure of your account. By completing registration, you confirm that all information submitted to our ElectricSpins platform is correct and legally yours to use.

3. Deposits, Withdrawals and Payment Methods

3.1 Deposits

At ElectricSpins, we accept deposits via Visa Debit, Mastercard Debit, PayPal, and Apple Pay. Our minimum deposit amount is £10. Please note that we permit a maximum of five registered payment methods per account. A processing fee of £0.10 applies to deposits made via PayPal. We do not accept credit card payments in accordance with UK Gambling Commission regulations.

3.2 Withdrawals

Our Electric Spins withdrawal process is subject to an internal review period of one to two business days, with the aim of completing reviews within one business day. Once approved, cashout times vary by method:

• Debit Cards (Visa/Mastercard): 4–7 business days
• PayPal: 4–5 business days
• Apple Pay: 4–7 business days
• Wire Transfer: 7–10 business days

Our minimum withdrawal is £10 across all methods, and we impose no maximum withdrawal limit. We may require identity verification before processing your first withdrawal. Understanding the Electric Spins withdrawal time helps you plan your cashouts accordingly.

4. Bonuses and Promotions

We offer a range of promotions to both new and existing players. Our welcome offer grants new players 30 Free Spins on 6 Tokens of Gold upon depositing £10, using the Electric Spins promo code GOLD30. Each free spin is valued at £0.10, and any wins are credited as bonus funds subject to 10x wagering requirements. This Electric Spins bonus expires within five days of being credited.

In addition to the welcome offer, our ElectricSpins platform provides:

• Daily Free Spins — awarded across tiered levels based on your activity.
• Monthly Cashback — a percentage of eligible losses returned to qualifying players.
• Electric Spins Loyalty Points — earn one point for every £10 wagered on Instant Games. Points are redeemable for bonus funds.

All bonuses are subject to our current promotional terms. We reserve the right to modify, suspend, or withdraw any bonus or promotion at our discretion. Bonuses cannot be transferred, exchanged for cash, or used in combination unless explicitly stated. Abuse of our Electric Spins bonus system, including the use of multiple accounts to claim offers, will result in forfeiture of winnings and account closure.

5. Games and Software

At Electric Spins, we offer 500+ games including slots, jackpot slots, instant games, and scratch cards. Our game catalogue is powered by leading providers including IGT, NetEnt, Eyecon, NextGen Gaming, Microgaming, and others within the Dragonfish network. We feature jackpot titles such as Dice Dice Dice, Mega Dragon, Rio Stars, and Mystery Fruit.

We do not currently offer live dealer games, video poker, blackjack, roulette, or craps. Our ElectricSpins game library is regularly updated, and we reserve the right to remove or add titles without prior notice. Malfunction voids all pays and plays — in the event of a game error, we will investigate and apply a fair resolution.

6. Mobile Access

Our Electric Spins casino mobile experience is available directly through your browser on Android, iOS, and Windows devices — no download is required. The Electric Spins mobile app is not a standalone download but a fully optimised browser-based experience. You can access the Electric Spins login page, manage your account, make deposits, and play games seamlessly on any compatible device.

7. Responsible Gambling

We are committed to promoting safe and responsible gambling on our ElectricSpins platform. We offer a range of player protection tools including deposit limits, session time limits, cooling-off periods, and self-exclusion. If you feel that gambling is negatively affecting your life, we encourage you to contact our support team or seek help from organisations such as BeGambleAware, GamCare, or Gambling Therapy.

We comply fully with UK Gambling Commission requirements regarding responsible gambling and take our duty of care seriously. Players identified as showing signs of problem gambling may have restrictions applied to their accounts at our discretion.

8. Customer Support

At Electric Spins, we provide customer support via live chat (available 24/7) and email at support@bgdfbrands.com. All support is provided in English. We aim to respond to email queries within one business day. For urgent matters, we recommend using our live chat service for the fastest resolution.

9. Account Suspension and Termination

We reserve the right to suspend, restrict, or close any account if we believe that these terms have been violated, fraudulent activity has occurred, or our services are being used in a manner inconsistent with applicable law. In such cases, we may withhold pending withdrawals pending investigation. You may also request the closure of your Electric Spins account at any time by contacting our support team.

10. Governing Law and Disputes

These ElectricSpins terms and conditions are governed by the laws of the United Kingdom and the Republic of Ireland, as applicable. Any disputes arising from your use of our Electric Spins online casino services shall first be referred to our customer support team. If unresolved, you may escalate the matter to the UK Gambling Commission or an approved Alternative Dispute Resolution (ADR) provider.

We reserve the right to update these terms at any time. Continued use of our platform following any changes constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any updates.